Retail & Commerce
Your shop doesn't show on Google. You get 50 WhatsApp messages a day and can only answer 30 — the other 20 buy elsewhere. Stock is counted by hand.
35%
sales increase with automated WhatsApp
100%
of customer messages handled (vs 60% before)
8%
reduction in stockouts
50+
Google reviews in 3 weeks
THE REALITY
The reality of your sector
Invisible to 80% of buyers
Young merchants from Fes used to find you by word of mouth. Now they search Google — and can't find you. Your competitor across the street has 200 reviews.
50 WhatsApp messages, 30 replies
Every unanswered message is a lost sale. At 200 MAD average basket and 20 missed messages per day, that's 120,000 MAD per month slipping away.
Stock counted by hand
Your best seller has been out of stock for 10 days — you don't know until a customer asks. Meanwhile, 50 units of a slow mover gather dust.
“Depuis le catalogue WhatsApp automatise, je reponds a 100% des messages. Mes ventes ont augmente de 35% en 2 mois.”
Rachida
Proprietaire de boutique cosmetique, Tanger
“Je ne savais meme pas que Google Business Profile existait. En 3 semaines, on a eu 50 avis et les clients mentionnent Google en arrivant.”
Omar
Commercant textile, Casablanca
HOW WE WORK
How we work with retail & commerce
We listen
We spend a day in your shop: how you sell, manage stock, communicate with customers.
We build
We create your Google presence, connect WhatsApp Business, install POS and inventory tracking.
We grow with you
We launch your online shop, optimize your social channels, and automate customer follow-ups.
BEFORE / AFTER
What actually changes
Customer asks price on Instagram — reply 4h later
WhatsApp bot sends catalog with price and payment link in 10 seconds
Stock count on Sunday night — 3 hours by hand
Real-time stock — WhatsApp alert when a product drops below threshold
End of month: count the bills and hope
Automatic daily report: revenue, margins, products sold
SOLUTIONS
What we build for you
Google & Social Presence
Be found online. Google Maps listing, Instagram shop, WhatsApp catalog.
- ✓Google Business setup
- ✓Instagram Shop integration
- ✓WhatsApp Business catalog
- ✓Product photography service
Connected POS
Track every sale — even cash. Know your real revenue, margins, and best sellers.
- ✓Tablet/phone POS app
- ✓Cash + CMI card payments
- ✓Daily revenue reports
- ✓Best seller analytics
Inventory Management
Stop counting by hand. Barcode scanning, low-stock alerts, auto reorder.
- ✓Barcode/QR scanning
- ✓Low-stock WhatsApp alerts
- ✓Dead stock reports
- ✓Supplier order generation
Social Commerce
Turn WhatsApp and Instagram messages into tracked sales with auto-replies.
- ✓WhatsApp Business API
- ✓Auto-replies for FAQs
- ✓Conversation-to-sale tracking
- ✓Order confirmation messages
Why Tadnun for retail & commerce
Unified multi-channel
Shop, website, Instagram, WhatsApp — one stock, one POS, zero confusion.
WhatsApp-native
Catalog, orders, and auto follow-ups via WhatsApp — the channel your customers already use.
From 299 MAD/month
Plans designed for small shops. No big-box budget needed.
INTEGRATIONS
A connected ecosystem
We connect the platforms you already use — and the ones you need. Integration is what we do.
CMI & CashPlus
Payment terminal for Moroccan cards and mobile payment
WhatsApp Business API
Product catalog, auto-replies, and payment links
Instagram & Facebook Shop
Direct selling from your social media with order tracking
Amana (Barid Al-Maghrib)
National shipping with automatic tracking and customer notification
DGI (Facturation electronique)
Invoices and receipts compliant with Moroccan tax regulations
Scanner code-barres
Stock management by scan — in, out, real-time inventory
FAQ
Frequently asked questions
No need to change everything at once. Our POS tracks even cash sales. You keep the cash, but finally have visibility on your numbers.
That's perfect to start. The WhatsApp catalog is set up in 1 hour. You start selling online the very next day.
Less than before. The system automates replies, reminders, and reports. You save time — you don't lose it.
Other sectors
Ready to transform your business?
First discovery call is free. No commitment.